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Purchase HKD$600 or above for free Door to Door Delivery(NOT SF Express, takes 2-5 working days, click me to see Term & Condition)

Purchase HKD$300 or above for free Pick up at S.F. Express Store or S.F. EF Locker(Click me to see Term & Condition)

Members can get HKD$40 shopping credit for every HKD$800 purchase(Click me to see Term & Condition)

Terms and Conditions

Welcome to shampoo.hk, to ensure a safe, enjoyable environment for all of our customers, we have established our terms of use.
They spell out what you can expect from us and what we expect from you.
Please note that by accessing any area of shampoo.hk or submitting an order, you agree to be bound and to abide by these terms of use.
We also advise you to see our full privacy policy statement.

Purchase Terms
Shampoo hk will perform the best packaging and protection for the goods, but if the shipment delay, goods are damaged, transformed, broken, rotten, lost or any condition changes due to third-party delivery companies which is out of our control, the responsibility does not belong to Shampoo.hk and we do not bear any legal responsibilities. The buyers have to undertake the risk of mail lost or damaged during the delivery process.
Delivering our products to some countries may subject to import tax or duty, we are not responsible for any import tax arising from online purchase from shampoo.hk online shop.
If customers do not provide the correct accurate mailing address on purchase and the delivery is delayed or lost, Shampoo.hk will also charge customer all the charges incurred without any legal responsibilities and boundaries.

Using of Salon Professional Hair Products

The salon professional hair products sold in the Shampoo.hk online store and physical stores, such as: hair dye, hydrogen peroxide, bleaching powder, perm lotion, hair straightening cream and ionic cream, etc. are only for professional use only or under the guidance of professionals.Shampoo hk cannot accept liability or pay any compensation/ refund if the product causes damage to the hair or cannot achieve the desired result.
We strongly recommend doing the patch and strand test before using the salon professional hair products, such as: hair dye, hydrogen peroxide, bleaching powder, perm lotion, hair straightening cream and ionic cream, etc.
If skin allergies occur, please stop using it immediately and consult a doctor.
If the product eventually causes any degree of allergy or damage to your skin/body, Shampoo hk cannot accept liability or pay any compensation/ refund.
Therefore, customers must consider this carefully before purchasing. If the customer decides to submit an order, that means you agree that you will not pursue or claim against Shampoo hk if any of the above-mentioned professional hair salon products cause skin/body allergies or injuries to any degree.

Our Trademarks, Service Marks and Copyrights
All images, designs, logos, service marks and trademarks in Shampoo.hk may not be used for any purpose without the permission of shampoo.hk.
In addition, all trademarks, product names, company names and logos appearing on Shampoo.hk are the exclusive property of shampoo.hk and their respective owners.
All shampoo.hk content, including design, articles, pictures, logos, buttons, images, software, sound data, any modification, extraction, collection, reorganization and assembly are protected by Hong Kong and the international copyright industry and any applicable intellectual property laws protected.
All software used on shampoo.hk is the property of shampoo.hk or its providers and is protected by Hong Kong and international copyright associations and any applicable intellectual property laws.

Use of Site
This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using 'framing' or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); shampoo.hk reserves the right (but without the obligation or liability) to prohibit or remove any such material.

No Resale
All shampoo.hk products are sold to users and are not for commercial resale. If we have any doubts about the purpose of the ordered product, we will refuse to sell the products. 

Access Restrictions
Shampoo.hk has the right to suspend or terminate anyone's access to all or part of the pages of this website without prior notice when we find any behavior that endangers shampoo.hk, a third party or violates the law. 

The site and its content are provided on an 'as is' basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). shampoo.hk is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on shampoo.hk. shampoo.hk shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information.

Modification of Terms
These Terms of Use may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place any order.

Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of Hong Kong. You irrevocably agree that the courts of Hong Kong shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms.